Refund policy

Return and Refund Policy

Last Updated: 2/20/2026

Made-to-Order Items 

All Divine Faiths products are made to order through our production partners (including Printful and NinjaPOD). Because each item is custom printed specifically for you, we do not accept returns or exchanges for:

  • Incorrect size ordered

  • Change of mind

  • Buyer’s remorse

  • Minor color variations due to screen differences

Please review sizing charts carefully before placing your order.

Damaged, Defective, or Incorrect Items

If your item arrives:

  • Damaged

  • Misprinted

  • Defective

  • Incorrect from what you ordered

We will gladly replace it or issue a refund.

To request assistance, please contact us within 7 days of delivery at:

📧 Holyappreal@gmail.com

Include:

  • Your order number

  • Clear photos of the item

  • A description of the issue

If approved, we will arrange a replacement at no additional cost to you.

Lost Packages

If your order is marked as delivered but you have not received it, please:

  1. Check with your local post office

  2. Check with neighbors

  3. Verify your shipping address

If the issue cannot be resolved, contact us and we will work with our fulfillment partner to investigate.

Please note: We are not responsible for incorrect shipping information provided at checkout.

Refund Processing

Approved refunds will be processed back to your original payment method.
Processing times may vary depending on your bank or payment provider.

Order Changes & Cancellations

Because items go into production quickly, orders can only be changed or canceled within 12 hours of purchase.

After that time, we cannot guarantee modifications.

Our Commitment

We stand behind the quality of our products and want you to feel confident in your purchase. If there is ever an issue, we are here to help.

Faithfully,
Divine Faiths